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Privacy Policy

This Privacy Policy explains how Yogio and the associated website app.yogio.net (also referred as "website", "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website(s), application(s) and services.

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Under GDPR the data controller of your personal data is:
PROMIN APPS LTD

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Address: 27, 25 Martiou Str., D. MICHAEL TOWER, Office 105A, Engomi, 2408, Nicosia, Cyprus

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Company code: HE 466990

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TIC: 60107559H

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VAT: 60107559H

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Our services include creating and delivering personalized yoga exercise programs ("Services").

We are committed to complying with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA), along with other relevant U.S. privacy laws.

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By using our website(s), application(s), and Services, you confirm that you have read, understood, and agree to this Privacy Policy and accept its terms. If you do not agree, please do not use our website(s), application(s), or Services.

 

      1. Information We Collect

We collect personal data directly from you, automatically through your use of our Services, and from third parties where applicable.

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      1.1 Personal Data You Provide

  • Identification and Contact Details: Name, email address, phone number, or similar identifiers.

  • Health and Fitness Information: Information about your physical condition, exercise preferences, or yoga experience.

  • Payment Information: When you make purchases, we collect payment details via a secure third-party provider.

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    1.2 Automatically Collected Data

  • Device and Technical Information: IP address, browser type, device details, operating system, and similar metadata

  • Usage Data: Pages visited, time spent on the website, clickstream data, and other analytics.

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   1.3 Data from Third Parties

We may receive information from:

  • Social Media Platforms: When you connect with our Services through platforms like Facebook or Google.

  • Analytics Providers: Data aggregated from tools like Google Analytics to improve our Services.

 

      2. How We Use Your Information

We process your personal data to provide and improve our Services and ensure legal compliance.

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       2.1 Providing and Improving Services

  • To design personalized programs based on your health data and preferences.

  • To deliver and manage access to these programs securely.

  • To process and verify payments.

 

       2.2 Communication

  • To send updates, newsletters, or promotional content (you may opt out at any time).

  • To respond to your inquiries and provide technical and customer support.

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      2.3 Legal Compliance

  • To comply with obligations under GDPR, CCPA, or other applicable laws.

  • To enforce our terms of service, prevent fraud, and protect our legal rights.

 

      3. Legal Basis for Processing (GDPR Compliance)

For users in the EU, we rely on the following legal bases for processing your data:

  • Consent: When you opt-in to receive communications or provide health-related information.

  • Performance of a Contract: For personalized Services.

  • Legal Obligation: Compliance with laws such as tax or consumer protection regulations.

  • Legitimate Interests: To improve and develop our Services or ensure security.

 

      4. Sharing Your Data

We respect your privacy and do not sell personal data. However, in certain situations, your data may be shared with third parties to ensure the provision of our services or compliance with legal requirements.

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      4.1 Service Providers

We collaborate with third parties that assist us in delivering our services, including:

  • Payment Services: Processing your transactions via trusted providers that adhere to PCI DSS standards.

  • Analytics: Tools like Google Analytics to understand your interaction with our website and improve services.

  • Hosting and Data Storage: Providers ensuring secure storage of your data.

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We ensure all service providers enter into Data Processing Agreements (DPAs) with us, compliant with Article 28 of the GDPR, to safeguard your privacy.

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      4.2 Legal and Regulatory Authorities

We may disclose your data to:

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  • Comply with legal obligations under Article 6(1)(c) GDPR.

  • Respond to requests from law enforcement or court orders.

  • Protect our rights, property, and safety, as well as the rights and safety of our users or third parties.

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     4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new owner or successor. This process will be conducted in accordance with Article 6(1)(f) GDPR (legitimate interest) while ensuring your rights under the GDPR or other applicable laws.
 

      4.4 Third-Party Advertising and Tracking Technologies

If we use third-party advertising networks or cookies, your data may be processed in accordance with the privacy policies of these third parties. You can control the use of these technologies via your browser settings or mechanisms such as AdChoices or the "Do Not Track" feature.

 

      5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 

      6. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption: Encrypting sensitive data during transmission.

  • Access Controls: Limiting access to your data only to authorized personnel.

  • Monitoring: Regular security audits and monitoring for potential threats.

 

However, no online system is entirely secure. We encourage you to take precautions when sharing sensitive data.

 

      7. Your Rights

We adhere to international standards for protecting user rights, including those under the GDPR (for EU residents) and CCPA (for California residents). Below is an explanation of your rights:
 

      ​7.1  GDPR Rights (For EU Residents)

Key rights under the GDPR:

  • Right to Access (Article 15): You have the right to confirm whether we process your data and access details, including but not limited to the information about:

  • The purpose of processing.

  • Categories of data.

  • Data recipients (including third countries).

  • Data retention periods.

  • Right to Rectification (Article 16): You can request the correction of inaccurate or incomplete data.

  • Right to Erasure ("Right to Be Forgotten", Article 17): You can request the deletion of your data if:

  • The data is no longer necessary for its original purpose.

  • You withdraw your consent, and no other legal basis exists for processing.

  • You object to processing, and there are no overriding legitimate grounds to continue.

  • Right to Restriction of Processing (Article 18): You can request temporary restriction of your data processing in cases where the accuracy of the data or the lawfulness of processing is under review.

  • Right to Data Portability (Article 20): You can request a copy of your data in a structured, commonly used format, which can be transferred to another data controller.

  • Right to Object (Article 21): You can object to processing your data for:

  • Direct marketing purposes.

  • Tasks carried out in legitimate interests if your rights override these interests.

    7.2 CCPA Rights (For California Residents)

Key rights under the CCPA:

  • Right to Know: You have the right to receive comprehensive information about the categories of data we collect, the sources of such data, the purposes of use, and the categories of third parties to whom this data may be disclosed.

  • Right to Access: You can request a copy of your data collected in the last 12 months.

  • Right to Deletion: You have the right to request the deletion of your data, except when necessary for legal obligations or security purposes.

  • Right to Opt-Out of Data Sales: You can prohibit the sale of your data to third parties. Please note that we do not sell data.

 

How to Exercise Your Rights

To exercise any of these rights, contact us at: support@promin-apps.com


For California residents, please specify that your request pertains to the CCPA.

 

      ​8. Cookies and Tracking

We use cookies to improve your experience on our website. Cookies may collect:

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  • Session identifiers for navigation.

  • Analytics data to optimize performance.

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You can manage or disable cookies through your browser settings. If we use third-party advertising networks or cookies, your data may be processed in accordance with the privacy policies of these third parties. You can control the use of these technologies via your browser settings or mechanisms such as AdChoices or the "Do Not Track" feature.

 

      9. International Data Transfers

Your data may be transferred to and processed in countries outside the EU or your jurisdiction, including the United States. We ensure these transfers comply with GDPR through mechanisms like Standard Contractual Clauses.

 

      10. Children’s Privacy

Our website(s), application(s) and Services are not intended for children under 16. We do not knowingly collect personal data from children.

 

      ​11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

 

      12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: support@my.yogio.net

  • Address: 27, 25 Martiou Str., D. MICHAEL TOWER, Office 105A, Engomi, 2408, Nicosia, Cyprus

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By using our Services, you acknowledge that you have read and understood this Privacy Policy.

For more information and up-to-date version of this Policy, visit our website at yogio.net

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